Your money. Your way.

Get ready for your new mobile and online banking experience, with features that make it easier, faster and more convenient to manage your money, your way.


Your new digital banking experience is coming soon!

Here's how you can prepare:

  1. Make sure your personal information is correct.
  2. Look out for your activation email from Bank of Hawaii.
Coming Soon

Will there be a new Bank of Hawaii mobile app?

Yes! We’re excited to launch a new mobile app along with the new online banking experience. You’ll be able to download the new app as part of your upgrade.

Is there anything I need to do before downloading the app?

To ensure the mobile app works as expected, we recommend making sure your phone is up-to-date with any software updates before downloading the new mobile app.

What changes are included in this upgrade?

In the new mobile and online experience, you’ll have access to personalized financial insights, budgeting and finance management tools, personalization options, and have a streamlined experience between mobile and online! But don’t worry—your account preferences, automatic payments, and scheduled transfers/transactions will not be impacted.

I forgot my username and/or password. How do I reset it?

Recover your username or reset your password here. Once you have your username and password, you'll be able to log in through or the new Bank of Hawaii mobile app.

I didn't receive my one-time passcode. What do I do?

Your contact phone number might be out of date. Please reach out to our Customer Service Center or visit a nearby branch and our team will be happy to assist.

I connect my Bank of Hawaii account(s) to other online financial platforms (e.g., Mint, QuickBooks). Will it still be connected?

You may need to reconnect your Bank of Hawaii accounts to third-party providers such as Mint or QuickBooks once you complete your upgrade to the new mobile and online experience.

If I have a Bankoh Business Connection (BBC) account, will I be affected by this upgrade?

No. The way you access and manage Bankoh Business Connection accounts will not change with this upgrade.


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