Personalize and prioritize your accounts. Enable electronic delivery and get your statements and tax documents anytime. Explore all personalization features
Stay on top of your money and keep your information up-to-date with these handy features. Explore all security features
Split the cost of lunch with friends. Transfer money between accounts. And pay bills easily and on time. Explore all pay and transfer features
Get a quick snapshot of your spending, track your goals, and start building toward your financial dream. Explore all budgeting features
Now you can skip the lines and do your banking when and where it’s right for you. See more features
Customize your preferences and settings
Use Zelle® to send and request money
Will there be a new Bank of Hawaii mobile app?
Yes! We’re excited to launch a new mobile app along with the new online banking experience. You’ll be able to download the new app as part of your upgrade. To continue to use mobile banking you will need to download the new app. You can download it here: Apple /Android
Once you’ve installed the new app and log in, we recommend deleting the old app.
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Is there anything I need to do before downloading the app?
To ensure the mobile app works as expected, we recommend making sure your phone is up-to-date with any software updates before downloading the new mobile app.
What changes are included in this upgrade?
In the new mobile and online experience, you’ll have access to personalized financial insights, budgeting and finance management tools, personalization options, and have a streamlined experience between mobile and online! But don’t worry—your account preferences, automatic payments, and scheduled transfers/transactions will not be impacted.
I forgot my username and/or password. How do I reset it?
Recover your username or reset your password here. Once you have your username and password, you'll be able to log in through BOH.com or the new Bank of Hawaii mobile app.
I didn't receive my one-time passcode. What do I do?
I connect my Bank of Hawaii account(s) to other online financial platforms (e.g., Mint, QuickBooks). Will it still be connected?
You may need to reconnect your Bank of Hawaii accounts to third-party providers such as Mint or QuickBooks once you complete your upgrade to the new mobile and online experience.
If I have a Bankoh Business Connection (BBC) account, will I be affected by this upgrade?
No. The way you access and manage Bankoh Business Connection accounts will not change with this upgrade.
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