introduction - Bank of Hawaii

Your money. Your way.

Get ready for your new mobile and online banking experience, with features that make it easier, faster and more convenient to manage your money, your way.

Personalize and prioritize your accounts. Enable electronic delivery and get your statements and tax documents anytime. Explore all personalization features

Stay on top of your money and keep your information up-to-date with these handy features. Explore all security features

Split the cost of lunch with friends. Transfer money between accounts. And pay bills easily and on time. Explore all pay and transfer features

Get a quick snapshot of your spending, track your goals, and start building toward your financial dream. Explore all budgeting features

Now you can skip the lines and do your banking when and where it’s right for you. See more features

Customize your preferences and settings

Reorder your accounts so you can bank your way. See demo

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Nickname your accounts

Rename your accounts so they’re easy to identify. See demo

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Enable electronic statements

Access up to 24 months of statements and documents. See demo

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Set up notifications and alerts

Track the activity on each of your accounts. See demo

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Recover. Reset. Unlock.

Track the activity on each of your accounts. See demo

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Manage your card

Turn your card on or off using your mobile app. Learn more

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Use Zelle® to send and request money

Send and receive money from friends and family members with Zelle. Learn more

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Transfer money

Make internal and external transfers with any device. See demo

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Make a payment

Make one-time and recurring payments with Bill Pay. Learn more

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Set and visualize your goals

Track your progress and reach your goals faster.

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Budget and track your spending

Create a budget and see where your money is going.

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Be in the know

Spot duplicate payments, spending trends and more.

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Open a deposit account

Open and fund a checking or savings account. Learn more

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Make a deposit

Make a deposit with our mobile app. Learn more

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Order checks

Choose your format and order checks. See demo

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Your new digital banking experience is coming soon!

Here's how you can prepare:

Make sure your personal information is correct.
Look out for your activation email from Bank of Hawaii.

Will there be a new Bank of Hawaii mobile app?

Yes! We’re excited to launch a new mobile app along with the new online banking experience. You’ll be able to download the new app as part of your upgrade. To continue to use mobile banking you will need to download the new app. You can download it here: Apple /Android

Once you’ve installed the new app and log in, we recommend deleting the old app.

<old app, new app image>

Is there anything I need to do before downloading the app?

To ensure the mobile app works as expected, we recommend making sure your phone is up-to-date with any software updates before downloading the new mobile app.

What changes are included in this upgrade?

In the new mobile and online experience, you’ll have access to personalized financial insights, budgeting and finance management tools, personalization options, and have a streamlined experience between mobile and online! But don’t worry—your account preferences, automatic payments, and scheduled transfers/transactions will not be impacted.

I forgot my username and/or password. How do I reset it?

Recover your username or reset your password here. Once you have your username and password, you'll be able to log in through BOH.com or the new Bank of Hawaii mobile app.

I didn't receive my one-time passcode. What do I do?

Your contact phone number might be out of date. Please reach out to our Customer Service Center or visit a nearby branch and our team will be happy to assist.

I connect my Bank of Hawaii account(s) to other online financial platforms (e.g., Mint, QuickBooks). Will it still be connected?

You may need to reconnect your Bank of Hawaii accounts to third-party providers such as Mint or QuickBooks once you complete your upgrade to the new mobile and online experience.

If I have a Bankoh Business Connection (BBC) account, will I be affected by this upgrade?

No. The way you access and manage Bankoh Business Connection accounts will not change with this upgrade.