Your time. Valued.

Bank by Appointment

Introducing an easier way to do your banking — whether it’s for managing today’s needs or building a better tomorrow. Choose from in-person or phone appointments at a time and location that’s convenient for you. 

Home Mortgage

Whether you’re buying a home or investing in a new property, we can help

Home Refinance

Take advantage of today’s low rates

HELOC

A smarter way to pay for life’s big expenses or refinance your existing mortgage

Personal Checking Accounts

Get more digital banking options than any other local bank

Business Checking Accounts

Designed to help your business grow

Unsecured Personal Loans

Flexible loan options designed for your life

Don’t see what you’re looking for?

More appointment types:

Personal Accounts   Home Loans   Personal Loans   Business Accounts   Account Services

 

Personal Accounts

Bank by Appointment and let our specialists find the account that’s right for you.

Checking Accounts

Accounts with more digital banking options than any other local bank

Savings Accounts

Easy ways to save more and earn more

Certificates of Deposit

Get the most out of your money with flexible term options

 

Home Lending Consultation

Bank by Appointment and let our local experts simplify the home lending process.

First Time Home Buyer

Start your home buying journey with us

Home Mortgage

Whether you’re buying a home or investing in a new property, we can help

Home Refinance

Take advantage of today’s low rates

HELOC

A smarter way to pay for life’s big expenses or refinance your existing mortgage

 

Personal Loans

Bank by Appointment and let our loan experts find the loan that’s right for you.

Personal Homeowner Loans

A personal loan with higher loan amounts at a low rate

Unsecured Personal Loans

Flexible loan options designed for your life

Secured Personal Loans

Secured with collateral, you can enjoy preferred rates

 

Business Accounts

Bank by Appointment and let our business experts help your business take the next step.

Business Checking Accounts

Designed to help your business grow

Business Savings Account

Putting your money to hard work for your business

Business Credit Card

Paying for your business expenses with miles rewards

Business Account Assistance

For help with adding and removing signers, updating addresses and more

Business Notary Services

Access notary services at a location convenient to you

Business Wire Transfer

To transfer funds both domestically and internationally

 

Account Services

Bank by Appointment and let our specialists help you with your servicing needs.  

Existing Account Assistance

For help with adding and removing signers, updating addresses and more

Digital Banking Assistance

Take advantage of more digital banking options than any other local bank

Notary Services

Access notary services at a location convenient to you

Medallion Signature Guarantee

For the authorization of transfers of securities

Wire Transfer

To transfer funds both domestically and internationally

Frequently asked questions

Why book an appointment online?

We do it with restaurants and salons. Why not banking? Booking online makes the most of your time by allowing you to find a time that is convenient for you. Your appointment time will be dedicated to you, so you eliminate the need to stand in line. It’s a great way to ensure you spend more time doing the things you want to do.

What will I need to bring for my appointment?

Specific requirements will depend on the type of appointment you are booking. Your appointment confirmation email will contain a list of specific, helpful items to bring with you, if possible.

Am I able to visit the branch without an appointment?

Yes, you can, but an appointment is recommended to ensure someone is available to assist you at your desired location and time.

Am I able to re-schedule or cancel my appointment?

Yes, you can. Your confirmation email includes a link to either reschedule or cancel your appointment. For the benefit of others, please try to cancel at minimum 24 hours before your appointment.

What steps are Bank of Hawaii taking to keep its customers safe?

To ensure the health and safety of our employees, customers, and the community, we have implemented the following health measures:

  • thorough and frequent cleaning and sanitization
  • transparent plastic guards installed at each work station within all open branches

Can I make a same-day appointment at a branch?

Appointments can be scheduled as soon as 24-hours in advance. If you require immediate assistance, please reach out to our Bankoh Care Team at 808-643-3888 or toll-free at 1-888-643-3888 for assistance.

How do I specify the topic for my appointment and how much time should I allow?

You can choose the type of appointment you need and provide any additional details in the Notes field of the contact information form. The amount of time will be based on the appointment type and reflected in your confirmation email. If additional time is needed, your banker will assist with scheduling a follow up meeting.

Can I schedule a branch appointment with a specific banker?

If you would like to request a specific banker, you may note your request in the Notes field of the contact information form, and we will do our best to fulfill your request.

Do I have to be a customer to schedule a branch appointment?

You do not have to be a customer to schedule a branch appointment.

How will I know my appointment is confirmed?

We will send you a confirmation text or email.

How do I cancel or reschedule my appointment at the branch?

Your confirmation email includes a link to either reschedule or cancel your appointment. For the benefit of others, please try to cancel at least 24 hours before your appointment.

What if I miss my branch appointment?

If you know in advance that you are going to miss your appointment, please use the link in your confirmation email to cancel or reschedule your appointment. If you have already missed your appointment, you will need to schedule a new appointment.

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