Customer Service

How can we help?

Get help with your everyday banking needs.

Helpful Links

We've got tools and information to guide you—see how easy it is to get things done.

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Nearby locations

Find a nearby branch or ATM.

Find locations & hours
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Get fast answers to frequently asked questions.

Get solutions
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Bankoh by Phone

Call our self-service line for 24/7 account management.

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Reorder checks

Order checks quickly and securely online.

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Unauthorized transactions

Report an unauthorized debit or ACH transaction.

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Common forms

Download forms for direct deposit, payments, and more.

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Branch Holiday Hours

Not sure if a particular Bank of Hawaii branch is open on a holiday? We’ve compiled a list to make it easy—so you can find us at the right time for all your banking needs.
Reach us by phone

Connect with a specialist

Our specialists are available from 7 a.m. to 7 p.m. HST 7 days a week.

In Hawaii

In U.S. Mainland and Canada

In Guam and Saipan

In Palau



Hawaiian Airlines® Bank of Hawaii World Elite Mastercard®

Hawaiian Airlines® Business Mastercard®

Other ways to connect

Book an appointment

Choose from in-person or phone appointments at a time and location that's convenient for you.

Send a message

Send us a message via our contact form and our customer service team will contact you shortly.


Safe & secure—for you

Learn more about online security and ways to keep your money safe.

Your Thoughts Count

Would you like to recognize an employee, or share your feedback about your experience? We want to know.

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