2023 Annual Report
Stronger Together
At Bank of Hawaii, we believe the strength of our people, with each person working to achieve a common goal, is what sets us apart. We’re stronger together, and we’re proud to serve our community as a team, through even the most challenging of times.
Chairman's Message
“Bank of Hawaii’s role as a community bank is rooted in our ability to help families and businesses reach their goals, serve as a trusted partner in their journeys, and provide a source of strength during challenging times.
Reflecting on 2023, I am proud of the way our teammates went above and beyond to take care of the people who depend on us.”
–Peter S. Ho
Chairman, President and CEO
Bank of Hawaii
2023 Financial Results
Financial Summary
Year in Review
Caring for our customers is at the heart of all we do. Our goal is to exceed expectations by understanding customers’ needs and providing them with convenient, personalized services and products that fit their lifestyles and long-term goals.
Client Profiles
Executive Committee
Bank of Hawaii’s Executive Committee represents the major functions of the bank and is accountable for its overall strategy and performance.
Operating Committee
Bank of Hawaii’s Operating Committee is comprised of 20 leaders representing corporate staff functions from various business segments who are responsible for the daily operations of the bank.
Eric Chen
Executive Vice President and Executive Director Enterprise Operations
Guy C. Churchill
Senior Executive Vice President, Co-Lead Executive Commercial Banking Group
Ryan Field
Executive Vice President and Chief Information Security Officer & IT Risk Manager
Jill F.S. Higa
Senior Executive Vice President and Senior Executive Director Branch Banking
Torrie M. Inouye
Executive Vice President and Chief Data Officer
Joy Ishiara
Senior Vice President and Director Marketing eCommerce & Brand
Vance H. Jones
Executive Vice President and Chief Technology Officer
Roger J. Khlopin
Executive Vice President and Chief Investment Officer & Director Investment Management Services
Edward C.S. Kim
Executive Vice President and Executive Director Consumer Lending
Jennifer Lam
Senior Executive Vice President and Treasurer
Kimarie Matthews
Executive Vice President and Executive Director Contact Center & Customer Engagement
James K.M. Moniz
Executive Vice President and Executive Director Mortgage Banking
Lacey Nakaguma
Executive Vice President and Chief Audit Executive
Shauna M. Pantohan
Senior Vice President and Director Culture & Employee Experience
Michelle T. Sato
Senior Vice President and Director Retail Products & Segmentation
Kristine R. Stebbins
Executive Vice President and Chief Experience Officer
Dana S. Takushi
Senior Executive Vice President and Senior Executive Director of The Private Bank
Melissa A. Torres-Laing
Senior Vice President and Director Corporate Communications
Luke W.T. Yeh
Senior Executive Vice President and Senior Executive Director Credit Risk Analytics
Dirk K. Yoshizawa
Senior Executive Vice President, Co-Lead Executive Commercial Banking Group
Board of Directors
Peter S. Ho
Chairman, President and Chief Executive Officer,
Bank of Hawaii Corporation and Bank of Hawaii
Raymond P. Vara
Bank of Hawaii Lead Independent Director
President and Chief Executive Officer,
Hawaii Pacific Health
S. Haunani Apoliona
Former Trustee,
Office of Hawaiian Affairs
Mark A. Burak
Retired Executive Vice President,
Bank of America
John C. Erickson
Former Vice Chairman,
Union Bank
Joshua D. Feldman
President and Chief Executive Officer,
Tori Richard, Ltd.
Michelle E. Hulst
President,
GumGum
Kent T. Lucien
Retired Vice Chair and Chief Strategy Officer,
Bank of Hawaii Corporation and Bank of Hawaii
Elliot K. Mills
Vice President,
Disneyland Resort and Aulani, A Disney® Resort and Spa
Alicia E. Moy
President and Chief Executive Officer,
Hawaii Gas
Victor K. Nichols
Former Chairman and Chief Executive Officer,
Harland Clarke Holdings
Barbara J. Tanabe
Principal Owner,
Ho‘akea Communications, LLC
Dana M. Tokioka
Vice President,
Atlas Insurance Agency, Inc.
Suzanne P. Vares-Lum
President,
East-West Center
Robert W. Wo
Owner and Director,
C.S. Wo & Sons, Ltd.
Past Annual Reports
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