Maui Relief Programs & Resources
Last updated:
September 8, 2023
Our hearts go out to our family and friends in Maui experiencing the unprecedented wildfires this week. As we navigate through the challenges ahead, we want to assure you that we are here to support you through these times.
For information on available financial assistance programs, services, and other resources, please see below.
Home loan assistance
Bank of Hawaii will be offering home loan forbearance programs for affected customers. For more information, call 877-926-7297 or 808-694-7297.
Other loans & lines
Bank of Hawaii will be offering programs and options for affected loan and line customers. For more information call 800-888-9275 or 808-694-1500.
Credit card inquiries
Please log in to your Barclays Online Banking account and see what assistance may be available for you in the Barclays Payment Relief Program.
Contact us
If you would prefer, you may also contact us through the form below.
Please do not include any sensitive information such as account numbers or social security numbers.
Business Banking Resources
For over 125 years, Bank of Hawaii has been committed to our clients, and we want to assure you that commitment has never been stronger.
For information on available programs and resources for businesses please see below.
Business Physical Disaster Loans
The Small Business Administration (SBA) offers loans for recovery efforts for businesses that have experienced damage as part of a disaster.
Learn moreEconomic Injury Disaster Loans
Economic Injury Disaster Loans (EIDL) from the SBA provide the necessary working capital to help small businesses survive until normal operations resume after a disaster.
Learn moreMerchant Services customers
If you are a Merchant Services customer in Lahaina, we’re waiving monthly fees and can provide emergency replacement devices and other support. Call us to learn more.
Call 808-694-7300Open Branches and ATMs
Due to the fires, some branches and ATMs are temporarily unavailable. Our teams are working to quickly restore services. For available ATMs and branches in your area, please see below. For more information, please visit boh.com/locations.
| Branch Name | Address | City |
|---|---|---|
| Hana Branch | Hana Shopping Center Ste. 3 | Hana, HI 96713 |
| Kahana Branch | 4405 Honoapiilani Hwy. | Lahaina, Hawaii, 96761 |
| Kahului Branch | 11 E Kamehameha Ave. | Kahului, HI 96732 |
| Kihei Branch | 1280 S. Kihei Road, Ste. #116 | Kihei, HI 96753 |
| Paia Branch | 35 Baldwin Ave. | Paia, HI 96779 |
| Pukalani Branch | 55 Pukalani St. | Makawao, HI 96768 |
| Safeway Maui Lani Branch | 58 Maui Lani Parkway Ste. 5100 | Wailuku, HI 96732 |
| ATM Location | Address | City |
|---|---|---|
| Hawaii USA Federal Credit Union - Kahului | 285 W Kaahumanu Ave. #101A | Kahului |
| Costco Maui | 540 Haleakala Hwy. | Kahului |
| Kahului Airport Baggage Claim | 1 Kahului Airport Rd. | Kahului |
| Kahului Banking Center | 11 E. Kamehameha Ave. | Kahului |
| Safeway Kahului Fuel Station | 1150 Hookele St. | Kahului |
| Aloha Island Mart Kahului | 50 Pakaula St. | Kahului |
| Aloha Island Mart Kaahumanu Shell | 127 W. Kaahumanu Ave. | Kahului |
| Safeway Kahului | 1090 Hookele St. | Kahului |
| Hawaii USA Federal Credit Union - Kihei | 1310 South Kihei Road | Kihei |
| Times Supermarket Kihei | 1310 South Kihei Rd. | Kihei |
| Aloha Island Mart Kihei Shell | 30 Manao Kala St. | Kihei |
| Safeway Piilani | 277 Piikea Ave. | Kihei |
| Kihei Branch | 1280 S. Kihei Rd. Ste. 116 | Kihei |
| Pukalani Branch | 55 Pukalani St. Ste. D-31 | Makawao |
| Paia Branch | 35 Baldwin Ave. | Paia |
| Texaco Wailuku | 2085 Main St. | Wailuku |
| Aloha Island Mart Waiehu Shell | 270 Waiehu Beach Rd. #101 | Wailuku |
| Safeway Maui Lani In-Store Branch | 58 Maui Lani Prkwy. | Wailuku |
| Kahana Branch | 4405 Honoapiilani Hwy. | Lahaina |
| Times Supermarket Honokowai | 3350 Lower Honoapiilani Hwy. | Lahaina |
| Aloha Island Mart West Maui Shell | 70 Kapunakea St. | Lahaina |
Frequently Asked Questions
I have a safe deposit box at the Lahaina branch. Is it OK?
While we cannot speak to the status of the contents within safe deposit boxes held at our Lahaina branch, the vault and its contents appear to be completely intact—with no noticeable smoke or heat damage. We are reaching out to customers directly to discuss next steps for accessing their box and retrieving the contents.
When will my safe deposit box at Lahaina be accessible?
The safety and security of your belongings remain our top priority. Our team is working as quickly as possible to reach out to each safe deposit box holder to begin scheduling time for you to access and retrieve the contents of your safe deposit box. If you would like to move the contents of your safe deposit box to another branch, our team would be happy to help start the process with you during your appointment.
Will someone contact me about my safe deposit box?
Yes, we are currently reaching out to safe deposit box holders to schedule time for you to access and retrieve the contents of your safe deposit box. If you have not received a phone call in the next few weeks (starting September 18, 2023), please confirm your contact information is correct by visiting a branch or updating your information via online banking.
Is there anything I can do right now regarding my safe deposit box?
If you have personal effects or items of value within your safe deposit box, we recommend reaching out to the appropriate agencies or companies for copies or coverage details, such as your lawyer and insurance company.
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