We’ve Got a New Mobile App

If you’re an existing online and mobile banking customer, we’ll send you an email to let you know when you’ll be able to download and use the new app. New online and mobile banking customers can download the app now.

Customer Service

Common forms

Automatic Payments

Automatic Loan Payment - Authorization Form

Automatic Loan Payment - Cancellation Form

Vehicle Relocation & Shipping

Vehicle Relocation & Shipping Request Form

Direct Deposits

Direct Deposit Form - Checking and Savings

Direct Deposit Form - EASE by Bank of Hawaii Accounts®

Credit Report Dispute Form

Credit Report Dispute Form

To file a dispute regarding the accuracy of information that we have provided to one or more consumer reporting agencies, please be prepared to provide your name, your loan account number, some identifying information, and a detailed description of why you feel the information is inaccurate. Alternatively, you may file a dispute with any of the following three (3) Credit Reporting Agencies: Equifax, Experian or TransUnion.

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Links to other sites are provided as a service to you by Bank of Hawaii. These other sites are neither owned nor maintained by Bank of Hawaii. Bank of Hawaii shall not be responsible for the content and/or accuracy of any information contained in these other sites or for the personal or credit card information you provide to these sites.

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If you need immediate assistance, please visit a branch or contact our Customer Service Center. Our specialists are available from 7 a.m. to 7 p.m. HST, 7 days a week.

In Hawaii, you can reach us at 808-248-8015. If you're in the U.S. Mainland or Canada, please call 1-888-643-3888. For those in Guam and Saipan, dial 1-877-553-2424. And in Palau, you can contact us at 1-680-488-3338.

Mahalo for your understanding and patience.