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Customer Service

Branch holidays

Not sure if a particular Bank of Hawaii branch is open on a holiday? We’ve compiled a list below to make it easy—so you can find us at the right time for all your banking needs. If we are closed, call our customer service center at 643-3888 or 1-888-643-3888.

Holiday schedule for State of Hawaii and Saipan

Holiday Date Traditional Branches In-Store Branches1 Kahala Mall Kiosk
New Year’s Day January 1, 2021 Closed Closed Closed
Martin Luther King, Jr. Day January 18, 2021 Closed Closed Closed
Presidents’ Day February 15, 2021 Closed Closed Closed
Easter Sunday April 4, 2021 N/A Closed Closed
Memorial Day May 31, 2021 Closed Closed Closed
Independence Day July 4, 2021 N/A Closed Closed
Independence Day (Observed) July 5, 2021 Closed Closed Closed
Labor Day September 6, 2021 Closed Closed Closed
Discoverer’s Day October 11, 2021 Closed Closed Closed
Veterans Day November 11, 2021 Closed Closed Closed
Thanksgiving Day November 25, 2021 Closed Closed Closed
Christmas Day December 25, 2021 Closed2 Closed Closed

1 On all holidays when ISBs remain open, Oahu ISBs will observe holiday hours of 10:00 a.m. to 3:00 p.m. (9:00 a.m. to 2:00 p.m. for Neighbor Island ISBs), regardless of whether the holiday is observed by traditional Bank of Hawaii branches or the holiday is on a Friday. Moiliili Branch follows the Oahu ISB holiday schedule.

2 Holidays that fall on a Saturday are not observed by the U.S. Federal Reserve Bank; an additional floating holiday is provided instead. Traditional branches with Saturday hours will be closed.

Holiday schedule for Guam

Holiday
Date
Traditional Branches
New Year’s Day
January 1, 2021
Closed
Martin Luther King, Jr. Day January 18, 2021 Closed
Presidents’ Day February 15, 2021 Closed
Memorial Day May 31, 2021 Closed
Independence Day July 4, 2021 N/A
Independence Day (Observed) July 5, 2021 Closed
Liberation Day July 21, 2021 Closed
Labor Day September 6, 2021 Closed
Discoverer’s Day October 11, 2021 Closed
Veterans Day November 11, 2021 Closed
Thanksgiving Day November 25, 2021 Closed
Christmas Day December 25, 2021 Closed1

1 Holidays that fall on a Saturday are not observed by the U.S. Federal Reserve Bank; an additional floating holiday is provided instead. Traditional branches with Saturday hours will be closed.

Holiday schedule for Palau

Holiday
Date
Traditional Branches
New Year’s Day
January 1, 2021
Closed
Youth Day March 15, 2021 Closed
Senior Citizens’ Day May 5, 2021 Closed
Presidents’ Day June 1, 2021 Closed
Constitution Day July 9, 2021 Closed
Labor Day September 6, 2021 Closed
Independence Day October 1, 2021 Closed
United Nations Day October 24, 2021 N/A
United Nations Day (Observed) October 25, 2021 Closed
Thanksgiving Day November 25, 2021 Closed1
Family Day November 26, 2021 Closed
Christmas Day (Observed) December 24, 2021 Closed2
Christmas Day December 25, 2021 N/A

1 Branch will observe Friday operating hours on Wednesday, November 24, 2021.

2 Branch will observe Friday operating hours on Thursday, December 23, 2021.

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