e-Bankoh enrollment help
Here are a few handy tips as you go through the enrollment process.
You’ll need the following:
Current Bank of Hawaii account information, your most recent monthly account statement, or ATM/Debit card information.
For ATM/Debit cards:
- ATM/Debit Card number.
- Personal Identification Number (PIN)
For checking, savings or money market accounts:
- Account number - Enter your number without dashes or leading zeros (e.g., if your account number is displayed as 0007-654321 on your statement, enter 7654321).
- For new accounts or if you have not received your first statement, enter "0.00" for the last statement balance.
For loan accounts (excluding mortgage):
- 11-digit account number
- 5-digit note number
- Original principal amount
- Last payment amount
For line of credits:
- Account number
- Credit line
- Last payment amount
For certificate of deposit (CD) accounts:
- Account number
You should also have your printer turned on, so that you can print a copy for your records.
If you need assistance, please call our customer service center at 808-643-3888 or toll-free at 1-888-643-3888.
How long does it take to get enrolled?
Enrolling in e-Bankoh Online Banking is nearly instantaneous after you provide us with all the appropriate information. If there are any questions about the information you provided, it may take between 2 - 4 business days to process your application.
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