System requirements

What you’ll need

To enjoy the best Bank of Hawaii Mobile and Online Banking experience, we recommend keeping your preferred web browser and operating system updated.

Bank of Hawaii Online Banking minimum browser requirements for PC and MAC:

OPERATING SYSTEM Apple Safari® Google Chrome™ Microsoft Edge Mozilla Firefox®
Windows 10 118 117 118
Windows 11 118 117 118
Apple® macOS
Ventura 13.4
16.5 118 117 -
Apple® macOS
Sonomo 14
17 118 117 -

Note: Cookies and Javascript must be enabled.

Note: Microsoft Edge is not supported in Internet Explorer (IE) mode.


Bank of Hawaii Online Banking minimum browser requirements for tablet:

OPERATING SYSTEM Microsoft Edge Google Chrome™ Apple Safari®
iOS 16.1.1 114 118 16.1.1
Android 13 117 117


Minimum requirements for Bank of Hawaii Mobile App:

OPERATING SYSTEM Devices Tested Smartphone Apps Tablet Apps Mobile Web
iOS 15 and 16 iPhone X, iPhone XS, iPhone XS Max
Android 12 and 13 Samsung Note 9, Samsung S9, Samsung S9+, Pixel 2XL

Android devices running a 4.x OS have not been certified for the supported assistive technology for ADA compatibility. This is due to varying behaviors across devices and screen reader (TalkBack) versions.

Extensions and walkthroughs will not work on Android devices running OS 4.x and older. Users must update their OS to 5.x or above to use these features.

iPhone® is a registered trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

AndroidTM is a trademark of Google Inc. Google Play and the Google Play logo are trademarks of Google Inc.

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