About Contactless Cards
What are contactless cards?
Contactless cards use near field communication (NFC) to securely complete payments at a contactless-enabled merchant terminal.
How do I know if a merchant terminal is contactless enabled?
Look for the Contactless Symbol on merchant terminals to determine if they are capable of accepting contactless payments. You can make a contactless payment with your contactless card wherever you see the symbol.
How do I use my card if the terminal doesn’t have the Contactless Symbol?
If the terminal doesn’t have the contactless symbol, you can use your card by inserting or swiping your card as you would normally do.
Are contactless payments secure?
Yes, the security level of a contactless payment is the same as contact chip cards. Each transaction creates a one-time code that can be used one time and one time only.
What are contactless cards?
Contactless cards use near field communication (NFC) to securely complete payments at a contactless-enabled merchant terminal.
How do I know if a merchant terminal is contactless enabled?
Look for the Contactless Symbol on merchant terminals to determine if they are capable of accepting contactless payments. You can make a contactless payment with your contactless card wherever you see the symbol.
How do I use my card if the terminal doesn’t have the Contactless Symbol?
If the terminal doesn’t have the contactless symbol, you can use your card by inserting or swiping your card as you would normally do.
Are contactless payments secure?
Yes, the security level of a contactless payment is the same as contact chip cards. Each transaction creates a one-time code that can be used one time and one time only.
How to use your contactless card
How do I activate my new contactless card?
The easiest way to activate your card is by calling our automated system at 1-877-353-0956.
Will a PIN be required for contactless transactions?
Depending on the merchant, you may be required to enter a PIN on rare occasions for some contactless purchases.
What is the best way to position the contactless card when making a payment?
The card should be within 1-2 inches of the Contactless Symbol on the terminal. The card may also be placed on the Contactless Symbol on the terminal until the transaction is complete (typically 1-2 seconds). Contactless-enabled merchant terminals read the card best when the card is placed flat over the Contactless Symbol.
Do I need to use the contactless functionality to use the card for my purchases?
No, you can still use your contactless card by inserting it or by swiping it if the contactless payment option is not available on the terminal.
How do I activate my new contactless card?
The easiest way to activate your card is by calling our automated system at 1-877-353-0956.
Will a PIN be required for contactless transactions?
Depending on the merchant, you may be required to enter a PIN on rare occasions for some contactless purchases.
What is the best way to position the contactless card when making a payment?
The card should be within 1-2 inches of the Contactless Symbol on the terminal. The card may also be placed on the Contactless Symbol on the terminal until the transaction is complete (typically 1-2 seconds). Contactless-enabled merchant terminals read the card best when the card is placed flat over the Contactless Symbol.
Do I need to use the contactless functionality to use the card for my purchases?
No, you can still use your contactless card by inserting it or by swiping it if the contactless payment option is not available on the terminal.
Back to Contactless Cards page
The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.
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