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Book an appointment

Your time. Valued.

Many in-branch services can now be scheduled online, saving you valuable time, so you can make the most of your day.

Appointment booking is open.

In addition to appointment booking, we offer comprehensive banking tools for you to bank online, via our mobile app, or at one of our many ATMs. It’s easy to check your balance, send cash, or deposit a check and even open a new account with the swipe of your finger. Learn more about online and mobile banking.

If you would prefer to meet with one of our specialists, you can quickly and easily schedule a phone or in person appointment below.

Account assistance

Have questions about an existing account or need notary services?

Sometimes we may need a little help when it comes to our finances. Our dedicated bankers will be able to assist with the following services requests: 

  • Adding or removing account signers
  • Updating addresses
  • Enrolling in online and mobile services
  • Notary services

Book now

New accounts

Looking to open an account with the assistance of a dedicated banker?

If you would like to meet with a banker to open your account, it is best to schedule an appointment. Our dedicated bankers will be able to assist with opening the following accounts during your appointment.

  • Checking & savings accounts
  • CDs
  • Credit cards
  • Personal loans

Book now

We’re here, when it’s convenient for you.

Book an appointment today, that works best for you — whether it’s this week or next month. We’ll send you a reminder text or email prior to your appointment, so it’s one less thing to keep track of in your busy day.

Frequently asked questions

Why book an appointment online?

We do it with restaurants and salons. Booking online makes the most of your time by allowing you to find a time that is convenient for you. Your appointment time will be dedicated to you, so you eliminate the need to stand in line. It’s a great way to ensure you spend more time doing the things you want to do.

What will I need to bring for my appointment?

As a reminder, social distancing and mask mandates must be observed while visiting any Bank of Hawaii branch.

Specific requirements will depend on the type of appointment you are booking:

To open an account:

  • a current state or government issued form of identification,
  • account statements from existing financial institution, if you wish to set up external transfers
  • mobile device if you wish to enroll in online and mobile banking
  • For businesses, business organizational and registration documents,  Tax Identification Number and all signers with identification. 

For account assistance:

  • a current state or government issued form of identification,
  • account statements or documents from Bank of Hawaii and any other financial institutions related to your inquiry
  • checkbook and check register, if applicable

For notary services:

  • a current state or government issued form of identification,
  • applicable documents and forms related to your request
  • a form of payment at the conclusion of the service

Am I able to visit the branch without an appointment?

Yes, you can. Please remember to observe the appropriate social distancing protocols and mask mandates when visiting any Bank of Hawaii branches. 

Am I able to re-schedule or cancel my appointment?

Yes, you can. Your confirmation email includes a link to either reschedule or cancel your appointment. For the benefit of others, please try to cancel at minimum 24 hours before your appointment.

What steps are Bank of Hawaii taking to keep its customers safe?

To ensure the health and safety of our employees, customers, and the community, we have implemented the following health measures:

  • face masks are required for both employees and customers
  • social distancing is required in all branches, with clear markers on the floor of every branch or business
  • employees are screened and temperatures taken before entering any BOH facility
  • limits on the number of employees and customers allowed in the branch at any time
  • thorough and frequent cleaning and sanitization
  • transparent plastic guards installed at each work station within all open branches

 

Why book an appointment online?

We do it with restaurants and salons. Booking online makes the most of your time by allowing you to find a time that is convenient for you. Your appointment time will be dedicated to you, so you eliminate the need to stand in line. It’s a great way to ensure you spend more time doing the things you want to do.

What will I need to bring for my appointment?

As a reminder, social distancing and mask mandates must be observed while visiting any Bank of Hawaii branch.

Specific requirements will depend on the type of appointment you are booking:

To open an account:

  • a current state or government issued form of identification,
  • account statements from existing financial institution, if you wish to set up external transfers
  • mobile device if you wish to enroll in online and mobile banking
  • For businesses, business organizational and registration documents,  Tax Identification Number and all signers with identification. 

For account assistance:

  • a current state or government issued form of identification,
  • account statements or documents from Bank of Hawaii and any other financial institutions related to your inquiry
  • checkbook and check register, if applicable

For notary services:

  • a current state or government issued form of identification,
  • applicable documents and forms related to your request
  • a form of payment at the conclusion of the service

Am I able to visit the branch without an appointment?

Yes, you can. Please remember to observe the appropriate social distancing protocols and mask mandates when visiting any Bank of Hawaii branches. 

Am I able to re-schedule or cancel my appointment?

Yes, you can. Your confirmation email includes a link to either reschedule or cancel your appointment. For the benefit of others, please try to cancel at minimum 24 hours before your appointment.

What steps are Bank of Hawaii taking to keep its customers safe?

To ensure the health and safety of our employees, customers, and the community, we have implemented the following health measures:

  • face masks are required for both employees and customers
  • social distancing is required in all branches, with clear markers on the floor of every branch or business
  • employees are screened and temperatures taken before entering any BOH facility
  • limits on the number of employees and customers allowed in the branch at any time
  • thorough and frequent cleaning and sanitization
  • transparent plastic guards installed at each work station within all open branches

 

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