Click here to open or close the menu
Newsroom

Bank of Hawaii Providing Financial Assistance Programs For West Pacific Customers

HONOLULU, HAWAII

March 10th, 2020

Bank of Hawaii is offering financial assistance programs to help its West Pacific region customers who are facing financial hardship due to the COVID-19 situation. The programs apply to existing loan clients in Guam, Saipan and Palau.

“We are aware that many bank customers are facing personal challenges from COVID-19 and its impact on our West Pacific market, largely attributable to the sharp downturn in tourism,” said Peter Ho, chairman, president and CEO of Bank of Hawaii. “We recognize the hardship this is presenting and have representatives ready to work with individuals and assess their needs.”

The following assistance programs are effective March 10, 2020:

  • Loan forbearance program. Affected customers may defer loan payments for up to three months for residential mortgages, home equity loans and home equity lines in amortization.
  • Loan extension program. Affected customers may extend other direct installment or indirect loans, such as personal loans or auto loans, for up to three months.

For more information and specific details on each of the programs, West Pacific region customers may visit their local branch to speak with a branch representative, or call Bank of Hawaii’s customer assistance line for Guam, Saipan and Palau: (671) 479-3700. Palau customers may also use an additional number: (680) 488-6975.

Browse More

You're about to exit BOH.com

Links to other sites are provided as a service to you by Bank of Hawaii. These other sites are neither owned nor maintained by Bank of Hawaii. Bank of Hawaii shall not be responsible for the content and/or accuracy of any information contained in these other sites or for the personal or credit card information you provide to these sites.