Remote Deposit Capture for Businesses
See below for the Conversion FAQs and Documentation.
Remote Deposit Capture
Improve cash flow and streamline transaction management with electronic check processing. Make deposits from anywhere business happens while reducing the time and expense of trips to an ATM or branch.
Key Benefits to Conversion
Easy to use web-based app
The Bank of Hawaii remote deposit capture web application provides an easy to use experience. Deposits can be submitted 24/7/365 using any device with a supported web browser.*
*Deposits are subject to applicable cutoff times for same day processing.
Custom Reporting
Generate pre-defined reports and/or create custom reports on a daily, weekly, and monthly basis. Transaction history now extends back two years.
Quick Reference Videos
Questions?
Where can I find more information about this RDC Conversion?
Please refer to the RDC FAQs linked above.
How do I access the new system?
The new system can be accessed through the internet browsers on both desktop and mobile devices. Browse to https://smartpay.profitstars.com/business/login/boh. Further steps of the login process can be found in the Basic Navigation QRG link above.
What are my login credentials on the new system?
Your organization admin will provide you with all of your organization’s usernames, passwords, and company login. Your organization admin is capable of creating new admins and users for your organization. Further steps on organization user administration can be found in the User Maintenance QRG link above.
Will my current scanners still work with the new system?
How do I get started with setting up my scanner to make deposits?
How do I validate my organization users?
BOH will set up the company admin and the admin will set up any additional users/admins. Further steps on validating, updating, or adding users can be found in the User Maintenance QRG link above.
As an admin, where do I find the current of users/admins?
Please go to the tools menu and select Security. Then the User Setup window will appear and show you the current users.
How do I view deposit transaction reports?
Reporting capabilities are detailed in the Remote Deposit Now: Creating a Deposit QRG link above.
Where can I find more information about this RDC Conversion?
Please refer to the RDC FAQs linked above.
How do I access the new system?
The new system can be accessed through the internet browsers on both desktop and mobile devices. Browse to https://smartpay.profitstars.com/business/login/boh. Further steps of the login process can be found in the Basic Navigation QRG link above.
What are my login credentials on the new system?
Your organization admin will provide you with all of your organization’s usernames, passwords, and company login. Your organization admin is capable of creating new admins and users for your organization. Further steps on organization user administration can be found in the User Maintenance QRG link above.
Will my current scanners still work with the new system?
How do I get started with setting up my scanner to make deposits?
You need to install the scanner drivers and a scanner service program to be able to scan and make deposits. Further steps can be found in the Scanner Installation QRG for Windows and Mac linked above.
How do I validate my organization users?
BOH will set up the company admin and the admin will set up any additional users/admins. Further steps on validating, updating, or adding users can be found in the User Maintenance QRG link above.
As an admin, where do I find the current of users/admins?
Please go to the tools menu and select Security. Then the User Setup window will appear and show you the current users.
How do I view deposit transaction reports?
Reporting capabilities are detailed in the Remote Deposit Now: Creating a Deposit QRG link above.
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