Positive Pay and Account Reconciliation Upgrade
Your Positive Pay services are evolving
Positive Pay services offered with Bankoh Business Connections (BBC) will be upgrading, bringing new features and flexibility.
Positive Pay services upgrade planned in the summer of 2025
Find out more about the upgrade, impacts and benefits on this webpage.
Live webinar and Q&A sessions
All BBC Positive Pay customers (administrators and users) are invited to join our upcoming live one-hour webinar and Question and Answer session to learn about the Positive Pay services upgrade. You will have the opportunity to view a live demonstration, followed by Q&A session. The session will be conducted via Zoom.
Please register below.
Positive Pay and Account Reconciliation Upgrade
Thursday, May 22, 2025
2:00 p.m.
Register now
What to expect
Update check issues file headers for SFTP file transfers
If you use SFTP file transfers to submit check issue files today, an update to the file name and file header will be required to function properly with our future Positive Pay service. We will provide detailed instructions for updating the file header and will ensure that the changes you make are correct and will be supported.
Preview Period
A Preview Period prior to the upgrade will allow you to familiarize yourself with the new screens, check and adjust entitlements, as well as set up custom mappers, alerts, and recreate the bank standard check issue upload template if used today.
Prepare for Cutover
Stay tuned for details and instructions regarding cutover, including important dates and times. There will be some system downtime during the upgrade that will be scheduled outside of business hours.
What’s new?
User administration
For Positive Pay services, user creation and granting of Positive Pay, Check Issue, and Account Recon reporting entitlements need to be managed in two screens. BBC administrators will be given admin rights to manage users and entitlements for Positive Pay services, and this will be covered in our training.
Access Positive Pay services in a new screen
A new screen needs to be accessed for Positive Pay services, but you will be able to navigate to it easily from the main menu in BBC. The training and documentation provided will assist you with navigating to and within the new screen.
Ways to submit check issues
You will be able to enter check issues free form, one at a time, as today, as well as upload a check issue file; however, if you use the bank standard check issue upload template today, this needs to be recreated.
You can also continue to use a custom mapper, but mappers will need to be recreated after the upgrade.
No check issues upload deadline
With the upgrade, we will accept check issues uploaded to the system in real time vs. the 4PM check issue upload deadline you have today.
Check Issue file transmission through SFTP
To continue submitting Check Issue files through SFTP (Momentum), you will need to create a new mapper and update your submittal file with a new header record and template name. With the upgrade, you will also receive a new summary notification email of what was submitted through SFTP that will look different and may contain slightly different details. All check issues submitted can also be found in the exceptions screen or via a custom report.
Review of Positive Pay Exceptions and making Decisions
The review of Positive Pay Exceptions and making decisions will be similar to today, but you will have the ability to correct check issues (including serial number or amounts) with your decisions in real time online.
Account Reconciliation Reports
New customizable reports that can be exported in various formats, with custom date ranges and longer retention periods.
Alerts
Alerts need to be configured after the upgrade. You will have similar available alerts as today.
Training
Reference Guides
Please review the new and/or updated Reference Guides:
Training videos
Our short training videos will show you what the upgraded Positive Pay services screens look like and how to use all the core features.
Webinar Recordings
The webinar recording goes over the upcoming upgrade within the positive pay and account reconciliation platform.
Contact Us
Cash Management Servicing
Email: PosPayUpgrade@boh.com
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