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Bankoh Business Connections

Introducing a Better Way to Run Your Business

The Bankoh Business Connections (BBC) upgrade is designed to help you run your business better, faster, and more efficiently.

New features that work for your business

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Payments

Seamlessly toggle between transfers and payments, set up recurring payments, and input an intermediary bank instead of our default

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Reporting

Use custom filters to display only the transactions you want, and clearly view between regular and investment accounts

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Utilities

Create group alerts, activate test mode for file imports, and copy existing user permissions to save on set up time

Watch demos to see what’s changed

For the best viewing quality on YouTube, click on the Settings gear and set Quality to 1080p.

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2:59
Payments Updates under the Payments section for Transfer, Domestic Wire, and International Wire functionality.
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2:53
Reporting What’s changed in the Reporting section for Reporting and e-Statement functionality.
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2:19
Utilities A walkthrough of the Utilities section and learn about updates to Alerts, Navigation, Client Admin, and BBC Resource Center.

View the complete Bankoh Business Connections change list

Payments

Transfer

Transfer management

Transfer is now separated from payment management. Prior, transfer was included with ACH and wires which created issues with entitlements and approvals.

 

Transfer template

Transfer template is now under the “Transfer” section and no longer under “Payments”.

 

Multi transfer (NEW)

The new multi transfer screen allows users to create a template to do multi-account transfers which support complicated transfers (1:many or many:many).

Domestic Wire

Quick entry (NEW)

For multiple wires, add domestic wires within a single screen instead of one-by-one on entry forms.

 

Recurring template (NEW)

Schedule recurring payments using recurring templates.

 

Fed tax template (NEW)

Pay tax by wire with a template. Now, the system will warn a user as the cut-off time approaches.

International

Navigation and required data

Now the navigation is vertical for a cleaner experience. Navigation used to be split between international wire USD and now only requires input with the proper currency code.

 

FXY CCY wire input

Current default currency is USD. To send foreign currency, the credit currency must be changed to the target currency using a dropdown next to the credit amount.

 

Intermediary bank input (NEW)

Now, user is able to put in their own intermediary bank info for international wires foreign currency or USD, and won't need to go use Bank of Hawaii’s default.

Reporting

Information Reporting

Account summary

To access the query tool, you now have to go to a specific tab to create a custom filter to display specific account balance and transaction information. Use Custom Reporting and Transaction Search instead of ‘scale of justice’.

 

Splitting of investment accounts (NEW)

Regular and investment accounts are in separate sections and corresponding data elements are now shown separately.

E-statement

Screen and navigation change

The navigation now contains a dropdown to select multiple accounts in the search criteria.

Utilities

Alert

Alert set up (NEW)

Now, alerts can be configured to go to specific people or groups instead of just one person without the use of a distribution list.

Navigation

Icons for printing, exporting, and refreshing

Now, icons are used instead of hyperlinked texts to visually represent the Export, Refresh, and Print actions from all list views.

Utilities

Import of files can be done in test (NEW)

Various files, such a check file and ACH can be imported in ‘test mode’ without a risk to a real transaction going out.

Client admin

Copy user function (NEW)

When creating a new user you can copy entitlements/permissions from an existing user, so you don't have to create entitlements from scratch. This copies product and account entitlements as well as limits.

Access Quick Reference Guides

Get an in-depth look on how to do a multi-transfer, add an intermediary bank or if you just want to get familiar with all the changes.

Questions?

Will there be a downtime for this upgrade?

Yes. The system will be down for a short period of time right before launch. We will notify you of specific dates via email and the notification banner on Bankoh Business Connections.

How do I log in to the upgraded BBC system?

Logging in to the upgraded BBC system will not change. You will continue to go to the same web address and will use your same log in information to access the upgraded system. Go to boh.com, click on Log in, next click on Bankoh Business Connections to access the BBC log in screen. Click here for direct access, and bookmark the page for future use.

Do I need a new token to access the upgraded BBC system?

No. You do not need a new token to access the upgraded BBC system. You will continue to log in as usual with your existing token.

Will I lose any of my existing data?

No. You will not lose any of your existing data and your history of transactions and data will be the same as before the upgrade.

Will my transactions be impacted by the upgrade?

No. Your transactions will not be impacted by the upgrade. Your payments which you have entered will still be eligible to approve once the upgrade is complete and the system is back up.

Will my entitlements or settings change?

No. Your entitlements and setting, such as default, will remain the same. This includes users, permissions and entitlements, views, custom reports, alerts, templates, and groups.

What will happen with my custom reports?

All your custom reports will remain as is. There may be slight changes in navigation to get to the saved reports. For more information, please go to the BBC Resource Center where you will find updated Quick Reference Guides (QRGs).

What happens if I forgot my password?

As before, you can use the Forgot Password function on the log in screen for BBC to reset your password. Please note that you will be locked out of the system if you attempt to log in with the wrong password more than 3 times and will require assistance from an administrator to reset your password.

Where can I learn about the changes to the system due to this upgrade?

Click here for a list of all the changes you will see with the new BBC system. You can also access the BBC Resource Center where you will find updated Quick Reference Guides (QRGs) that will help you navigate in the upgraded system.

Where can I get help if I run into any problems in the upgraded BBC system?

Our servicing team will be happy to assist you. Please contact Cash Management Services at the following:
Hawaii: (808) 694-8021
Toll-free: (877) 232-0118
Guam: (671) 479-3629 or (671) 479-3633
Email: cmsrequest@boh.com

Will there be a downtime for this upgrade?

Yes. The system will be down for a short period of time right before launch. We will notify you of specific dates via email and the notification banner on Bankoh Business Connections.

How do I log in to the upgraded BBC system?

Logging in to the upgraded BBC system will not change. You will continue to go to the same web address and will use your same log in information to access the upgraded system. Go to boh.com, click on Log in, next click on Bankoh Business Connections to access the BBC log in screen. Click here for direct access, and bookmark the page for future use.

Do I need a new token to access the upgraded BBC system?

No. You do not need a new token to access the upgraded BBC system. You will continue to log in as usual with your existing token.

Will I lose any of my existing data?

No. You will not lose any of your existing data and your history of transactions and data will be the same as before the upgrade.

Will my transactions be impacted by the upgrade?

No. Your transactions will not be impacted by the upgrade. Your payments which you have entered will still be eligible to approve once the upgrade is complete and the system is back up.

Will my entitlements or settings change?

No. Your entitlements and setting, such as default, will remain the same. This includes users, permissions and entitlements, views, custom reports, alerts, templates, and groups.

What will happen with my custom reports?

All your custom reports will remain as is. There may be slight changes in navigation to get to the saved reports. For more information, please go to the BBC Resource Center where you will find updated Quick Reference Guides (QRGs).

What happens if I forgot my password?

As before, you can use the Forgot Password function on the log in screen for BBC to reset your password. Please note that you will be locked out of the system if you attempt to log in with the wrong password more than 3 times and will require assistance from an administrator to reset your password.

Where can I learn about the changes to the system due to this upgrade?

Click here for a list of all the changes you will see with the new BBC system. You can also access the BBC Resource Center where you will find updated Quick Reference Guides (QRGs) that will help you navigate in the upgraded system.

Where can I get help if I run into any problems in the upgraded BBC system?

Our servicing team will be happy to assist you. Please contact Cash Management Services at the following:
Hawaii: (808) 694-8021
Toll-free: (877) 232-0118
Guam: (671) 479-3629 or (671) 479-3633
Email: cmsrequest@boh.com

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