Required Mobile App Update

Beginning Sunday, June 18, 2023, if you are receiving an error message "1229" on your Bank of Hawaii mobile app, you will need to update the app to the latest version to have access to mobile banking.

Bank of Hawaii continually strives to improve its mobile app to give you the latest features and security to enhance your banking experience. As always please update the Bank of Hawaii mobile app on your device to take advantage of the new features and latest enhancements.

If you don't remember your User ID or Password, please click here, or tap on the "Forgot Username or Password" on the app.

How to update your app

In order to update your app to the most current version, please visit the App Store or Google Play for your mobile device.  

App Store screenshot

App Store for iOS Devices 


Google Play for Android devices


iPhone® is a registered trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. AndroidTM is a trademark of Google Inc. Google Play and the Google Play logo are trademarks of Google Inc.

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