Bank of Hawaii Iwilei Branch Employee Tests Positive for COVID-19


October 20th, 2020

Bank of Hawaii confirms today that an employee at its Iwilei Branch location has tested positive for COVID-19. Bank of Hawaii became aware of the positive test result today, Oct. 20. For the health and safety of the public, Bank of Hawaii’s policy is to notify the public of confirmed positive cases at all customer-facing locations.

The employee last worked on Friday, Oct. 16. The individual had no close contact with employees or customers.

As a proactive measure, once Bank of Hawaii is notified of a potential case (and while an employee self-quarantines and consults their healthcare provider), the bank will hire a professional sanitization service to schedule a deep-cleaning and sanitization of the branch that may have been exposed to COVID-19. In this case, out of an abundance of caution, Iwilei Branch was professionally sanitized after-hours on Friday, Oct. 16. The branch remains open for regular business hours.

Since the beginning of the pandemic, as an essential business, Bank of Hawaii has implemented stringent protocols in its branches and locations. All branch employees are required to pass a daily wellness check (a health assessment questionnaire and temperature check) before entering the branch, which is required of all Bank of Hawaii employees working on site. Employees also wear face masks, practice and enforce social distancing, and queue customers six feet apart. All branches have been fortified with plexiglass barriers, social distancing signage and markers, and sanitation supplies. Hand-sanitizing solution is available for employees and customers. All customers and clients entering a BOH branch or facility have been required to wear face masks since July 6.

To further help minimize the risk of spreading the coronavirus, all on-site employees follow cleaning procedures at the start and end of each day, in addition to the bank’s daily scheduled janitorial cleanings.

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