Bank of Hawaii Announces New Senior Vice Presidents: Chuck Dando, Russell Lum, Jacqueline Rinehart and Peter Sheehan

Chuck Dando has been promoted to senior vice president and market executive from vice president and market manager of the West Maui Market in Bank of Hawaii’s Branch Division.

Based on Maui, Dando is responsible for overseeing a team of branch market managers across Hawai‘i Island, Oahu and Maui, where he continues to meet business objectives, achieve excellent customer service, and build lifelong banking relationships with clients and their family and friends.

He joined Bank of Hawaii in April 2018, and currently has 23 years of experience in the financial services industry. Dando previously held managerial positions at American Savings Bank and Wells Fargo Financial.

Dando is a graduate of Baldwin High School and earned his bachelor in business administration degree from the University of Hawai‘i at Hilo in 1997. He serves on the board of the Maui Chamber of Commerce and is a former board member for Maui Behavioral Health Resources.

Russell Lum has been promoted to senior vice president and director, legal and corporate governance from vice president and corporate counsel in Bank of Hawaii’s Legal & Administration Division. He leads and manages the Legal Division as well as Legal & Custody, and recently expanded his role to overseeing the Corporate Secretary group.

Lum, who joined Bank of Hawaii in 2007, has more than 36 years of extensive experience as an attorney having worked with several banks, a local law firm and state government, including Bank of America, HonFed Bank, Ashford & Wriston, City Bank and Central Pacific Bank. He earned his bachelor of arts degree from the University of California, Los Angeles and his juris doctorate from University of California’s Hastings College of the Law.

Lum is a member of the Hawaii State Bar Association and serves as president of the board of directors of USTA Hawaii Pacific, Inc.

Jacqueline Rinehart has joined Bank of Hawaii as senior vice president and program director, contact center transformation, in the Bankoh Client Services Administration division. She is responsible for leading the bank’s strategic effort to enable effortless omni-channel service experiences across branch, mobile/digital and contact center touchpoints, driving operational excellence, technology enablement, and positive customer and employee experience improvements.

With more than 21 years of experience, Rinehart has a proven track record of success working with Fortune 100 companies, start-ups, Fintech and Big 4 consulting environments. Prior to joining the bank, she served a variety of companies and organizations including, Wells Fargo & Company, J.P. Morgan, Citigroup, Lending Club, American Express, and, most recently, TEKsystems Global Services, to name a few.

Rinehart earned her bachelor of arts degree from the University of Michigan, her juris doctorate from the Syracuse College of Law, and her masters of business administration from the Yale School of Management. An avid mentor, she served as a mentorship lead on the Women in Technology committee at LendingClub, was a Diversity Council co-chair at Wells Fargo, and a founder of the Women Technology Group at Western Union Digital Ventures. Rinehart also volunteered locally for ‘Friends for Rick Blangiardi for Mayor.’

Peter Sheehan has been promoted to senior vice president from vice president in the Personal Trust and Fiduciary Wealth department at Bank of Hawaii. In 2018, he was appointed Manager of the Department within the Trust Services Division and is responsible for all relationship management, account administration and compliance matters.

Sheehan, who has more than 28 years of experience in the financial services industry, joined the bank in 2008 as a private client services team leader in the Wealth Management department. Over the years, he has continued to take on additional responsibilities as part of the Trust management team leading several transformational initiatives across the division.