Availability of Banking Services
Updated Monday, April 13, 2020
Due to the recent stay-at-home and work-from-home orders for the state of Hawaii, some of our locations will be temporarily closed across Hawaii and the West Pacific region. This decision was made with careful consideration to protect our employees and customers and to limit person-to-person contact while continuing to serve you, safely.
Kūpuna/Manåmko'/Mechuodel Hour
We’re also reserving the first hour of the day to serve our elderly (65 years and older) and those at-risk, as well as their caregivers or family members.
Update - Effective April 15, Kūpuna hours will begin 1-hour earlier, Monday through Friday, starting at 8 am.
Book an appointment
If you need to meet with a branch representative to discuss opening an account, account maintenance inquiries, or notary services, please book an appointment via our online system. Appointments are available at an open branch near you.
Oahu
To ensure the health and safety of employees, customers and the community, we are temporarily changing our Oahu branch operations on Wednesday, March 25, 2020 until further notice. We’re also reserving the first hour of the day to serve our kūpuna (65 years and older) and those at-risk, as well as their caregivers or family members.
The following seventeen (17) locations will remain open for business with the following hours:
Ala Moana Branch
1441 Kapiolani Blvd.
Honolulu, HI 96814
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Hawaii Kai Branch
7192 Kalanianaole Hwy., Ste. C-115
Honolulu, HI 96825
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kaimuki Branch
3600 Waialae Ave.
Honolulu, HI 96816
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kailua Branch
636 Kailua Rd.
Kailua, HI 96734
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kaneohe Branch
45-1001 Kamehameha Hwy.
Kaneohe, HI 96744
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kapolei Branch
4480 Kapolei Pkwy., Ste. 700
Kapolei, HI 96707
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Keeaumoku Branch
1451 S. King St.
Honolulu, HI 96814
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kunia Branch
94-661 Kupuohi St.
Waipahu, HI 96797
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Main Branch
111 S. King St.
Honolulu, HI 96813
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri
9:00 AM - 4:00 PM Monday - Friday
Mapunapuna Branch
2969 Mapunapuna Pl, #100
Honolulu, HI 96819
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Mililani Branch
95-221 Kipapa Dr., Ste. 1120
Mililani, HI 96789
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Moiliili Branch
2470 S. King St.
Honolulu, HI 96826
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Pearlridge Branch
98-1059 Moanalua Rd.
Aiea, HI 96701
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Wahiawa Branch
634 California Ave.
Wahiawa, HI 96786
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri
9:00 AM - 4:00 PM Monday - Friday
Waialae-Kahala Branch
4211 Waialae Ave., Suite 101, at the Kahala Office Building
Honolulu, HI 96816
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Waikiki Branch
2155 Kalakaua Ave., Ste. 104
Honolulu, HI 96815
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Waipahu Branch
94-712 Farrington Hwy.
Waipahu, HI 96797
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Please continue to use Mobile Banking, e-Bankoh Online Banking, and ATMs. The nearest available Bank of Hawaii ATMs can be found on boh.com/locations or on your mobile app. Our Customer Service Center, 1-888-643-3888 / 1-877-553-2424, will remain available for account servicing and inquiries. We will continue to monitor the situation and provide updates on Facebook: www.facebook.com/bankofhawaii
Maui County
To ensure the health and safety of employees, customers and the community, we are temporarily changing our Maui County branch operations on Thursday, March 26, 2020 until further notice. We’re also reserving the first hour of the day to serve our kūpuna (65 years and older) and those at-risk, as well as their caregivers or family members.
The following seven (7) locations will remain open for business with the following hours and services:
| Hana Branch Kahului Branch Kaunakakai Branch Kihei Branch |
Lahaina Branch Lanai Branch Pukalani Branch |
Hana Branch
P.O. Box 100
Hana, HI 96713
Directions
3:00 PM - 3:30 PM Monday - Friday (Kūpuna time)
3:30 PM - 4:30 PM Monday - Thursday
3:30 PM - 6:00 PM Friday
Kahului Branch
11 E. Kamehameha Ave
Kahului, HI 96732
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kaunakakai Branch
20B Ala Malama St.
Kaunakakai, HI 96748
Directions
Kūpuna Hour 9AM - 10AM Mon - Fri
10:00 AM - 1:00 PM & 2:00 PM – 4:00 PM Monday - Friday
Kihei Branch
1280 S Kihei Rd, Suite 116
Kihei, HI 96753
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Lahaina Branch
130 Papalaua St.
Lahaina, HI 96761
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri
9:00 AM - 4:00 PM Monday - Friday
Lanai Branch
460 Eighth St.
Lanai City, HI 96763
Directions
Kūpuna Hour 9AM - 10AM Mon - Fri
10:00 AM - 1:00 PM; 2:00 PM - 4:00 PM Monday - Friday
Pukalani Branch
55 Pukalani St, Suite 1
Makawao, HI 96768
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri
9:00 AM - 4:00 PM Monday - Friday
Please continue to use Mobile Banking, e-Bankoh Online Banking, and ATMs. The nearest available Bank of Hawaii ATMs can be found on boh.com/locations or on your mobile app. Our Customer Service Center, 1-888-643-3888 / 1-877-553-2424, will remain available for account servicing and inquiries. We will continue to monitor the situation and provide updates on Facebook: www.facebook.com/bankofhawaii
Hawaii Island
To ensure the health and safety of employees, customers and the community, we are temporarily changing our Hawaii Island branch operations on Thursday, March 26, 2020 until further notice. We’re also reserving the first hour of the day to serve our kūpuna (65 years and older) and those at-risk, as well as their caregivers or family members.
The following four (4) locations will remain open for business with the following hours and services:
Kaiko'o Branch
120 Pauahi St.
Hilo, HI 96720
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kamuela Branch
67-1191 Mamalahoa Hwy
Kamuela, HI 96743
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Kau Branch
96-3163 Pikake St.
Pahala, HI 96777
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri
9:00 AM - 1:00 PM Monday - Friday
Kona Branch
74-5457 Makala Blvd. #102
Kailua-Kona, HI 96740
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Please continue to use Mobile Banking, e-Bankoh Online Banking, and ATMs. The nearest available Bank of Hawaii ATMs can be found on boh.com/locations or on your mobile app. Our Customer Service Center, 1-888-643-3888 / 1-877-553-2424, will remain available for account servicing and inquiries. We will continue to monitor the situation and provide updates on Facebook: www.facebook.com/bankofhawaii
Kauai
To ensure the health and safety of employees, customers and the community, we are temporarily changing our Kauai branch operations on Thursday, March 26, 2020 until further notice. We’re also reserving the first hour of the day to serve our kūpuna (65 years and older) and those at-risk, as well as their caregivers or family members.
The following two (2) locations will remain open for business with the following hours and services:
Lihue Branch
4455 Rice St.
Lihue, HI 96766
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri, 9AM - 10AM Sat
9:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Princeville Branch
5-4280 Kuhio Hwy
Princeville, HI 96722
Directions
Kūpuna Hour 8AM - 9AM Mon - Fri
9:00 AM - 4:00 PM Monday - Friday
Please continue to use Mobile Banking, e-Bankoh Online Banking, and ATMs. The nearest available Bank of Hawaii ATMs can be found on boh.com/locations or on your mobile app. Our Customer Service Center, 1-888-643-3888 / 1-877-553-2424, will remain available for account servicing and inquiries. We will continue to monitor the situation and provide updates on Facebook: www.facebook.com/bankofhawaii
Guam
To ensure the health and safety of employees, customers and the community, we are temporarily changing our Guam branch operations on Friday, March 27, 2020 until further notice. We’re also reserving the first hour of the day to serve our manåmko' (65 years and older) and those at-risk, as well as their caregivers or family members.
The following two (2) locations will remain open for business with the following hours and services:
Hagatna Branch
134 W. Soledad Ave. FL 2
Hagatna, GU 96910
Directions
9:00 AM - 10:00 AM Monday - Saturday (Manåmko' hour)
10:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Harmon Branch
1340-C N Marine Corps Dr.
Harmon, GU 96913
Directions
9:00 AM - 10:00 AM Monday - Saturday (Manåmko' hour)
10:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Please continue to use Mobile Banking, e-Bankoh Online Banking, and ATMs. The nearest available Bank of Hawaii ATMs can be found on boh.com/locations or on your mobile app. Our Customer Service Center, 1-888-643-3888 / 1-877-553-2424, will remain available for account servicing and inquiries. We will continue to monitor the situation and provide updates on Facebook: www.facebook.com/bankofhawaii
Saipan
We’re reserving the first hour of the day to serve our manåmko' (65 years and older) and those at-risk, as well as their caregivers or family members.
To ensure the health and safety of employees, customers and the community, we are temporarily changing our operating hours as follows:
Gualo Rai Branch
Springs Plaza, Chalan Pale Arnold
Saipan, MP 96950
Directions
9:00 AM - 10:00 AM Monday - Friday (Manåmko' hour)
10:00 AM - 4:00 PM Monday - Friday
10:00 AM - 1:00 PM Saturday
Please continue to use Mobile Banking, e-Bankoh Online Banking, and ATMs. The nearest available Bank of Hawaii ATMs can be found on boh.com/locations or on your mobile app. Our Customer Service Center, 1-888-643-3888 / 1-877-553-2424, will remain available for account servicing and inquiries. We will continue to monitor the situation and provide updates on Facebook: www.facebook.com/bankofhawaii
Palau
We’re reserving the first hour of the day to serve our mechuodel (65 years and older) and those at-risk, as well as their caregivers or family members.
The following location will remain open for business with the following hours:
Koror Branch
340 Main Rd,
Koror, PW 96940
Directions
9:00 AM - 10:00 AM Monday - Friday (Mechuodel hour)
10:00 AM - 4:00 PM Monday - Friday
Please continue to use Mobile Banking, e-Bankoh Online Banking, and ATMs. The nearest available Bank of Hawaii ATMs can be found on boh.com/locations or on your mobile app. Our Customer Service Center, 1-888-643-3888 / 1-877-553-2424, will remain available for account servicing and inquiries. We will continue to monitor the situation and provide updates on Facebook: www.facebook.com/bankofhawaii
Safe deposit box access available by appointment
If you currently have a safe deposit box at one of our temporarily closed locations and you need to access your box, please fill out our online request form to have a branch representative contact you for an appointment.
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