How to open an account
Bank of Hawaii is required by law to verify information that identifies each customer who opens an account.
1. Select a checklist
State of Hawaii checklist:
Guam checklist:
Palau checklist:
Saipan checklist:
2. Gather documents
Have all applicable documents from the checklist available at the time of account opening.
3. Visit a branch
Visit your local branch to open an account.
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We’re upgrading our appointment system!
Self-service appointment scheduling is temporarily unavailable while we work on an important upgrade. If you need immediate assistance, please visit a branch during regular business hours or contact our Customer Service Center to schedule an appointment. Customer Service Specialists are available from 7 a.m. to 7 p.m. HST, 7 days a week. To find a branch near you, visit boh.com/locations.
In Hawaii, you can reach us at 808-643-3888. If you're in the U.S. Mainland or Canada, please call 1-888-643-3888. For those in Guam and Saipan, dial 1-877-553-2424. And in Palau, you can contact us at 1-680-488-3338.
Mahalo for your patience during this time.
