Additional Questions?
If you have any additional questions, please send us a message by completing the contact us form.
If you’re an existing online and mobile banking customer, we’ll send you an email to let you know when you’ll be able to download and use the new app. New online and mobile banking customers can download the app now.
As a registered shareholder, you are able to access your accounts via Investor Center 24 hours a day, 7 days a week. Please note this service is available for registered shareholders only. If you have your holdings in a brokerage account, please contact your broker or investment advisor.
Bank of Hawaii Corporation is pleased to offer a Dividend Reinvestment and Stock Purchase Plan to our shareholders. The plan provides a simple, cost effective and convenient way to invest cash dividends and purchase additional BOHC stock.
For existing registered shareholders whose shares are held with Computershare, Bank of Hawaii Corporation’s stock transfer and dividend paying agent:
If you have not contacted Computershare in three years, your property may be at risk of being escheated to the state. We recommend making contact with Computershare at least once a year in order to avoid your shares being deemed unclaimed or abandoned under state law. State unclaimed property laws vary, but some examples of contact that may prevent your shares from escheatment are voting your shares, cashing a dividend check, accessing your Computershare account online, or making a call to Computershare that can be validated as being from the shareholder or legal representative.
You may contact Computershare, online by creating an Investor Center Account at www.computershare.com/investor or via telephone Toll Free 1-888-660-5443 or outside the US and Canada at 1-312-360-5184.
A registered shareholder is a person, Trust, or other legal entity who holds shares of stock directly with the company. A person who holds Bank of Hawaii Corporation stock in stock certificate form or in the dividend reinvestment plan administered by Bank of Hawaii Corporation’s stock transfer agent, Computershare Trust Company, N.A., is an example of a registered shareholder. As a registered shareholder, you are able to access your accounts via Investor Center 24 hours a day, 7 days a week.
If you are a first-time user, you will need to secure an authorization code to enable you to gain full access to Investor Center. Visit Investor Center’s registration page and input the Bank’s ticker symbol (“BOH”) under Ticker Symbol, and your holder account number and postal code. Go through the 4-step process and you will receive a confirmation of your registration via e-mail.
After you register, you will receive an authorization code in the mail and instructions on how to activate your account for unrestricted transactional functionality the next time you log in.
No, if you hold shares of Bank of Hawaii Corporation stock through a brokerage firm, you must contact your broker for account information.
After registering, you can sign on to view your accounts in one of two ways:
Through Computershare’s Investor Center Web service, registered shareholders can manage their accounts online. Registration is free and can be completed in minutes! With Investor Center you can:
If you lost or forgot your authorization code, call Computershare at 1-888-660-5443; Non-U.S. residents 312-360-5184 or contact Computershare at www.computershare.com/contactus.
To re-register or transfer shares, send the stock certificates to Computershare Trust Company, N.A. accompanied by an appropriately executed stock power for each transferee. Each transferee’s name, address, and social security number must be provided on the stock power. If you are transferring shares from a DRP account, you must indicate on the stock power the DRP account number from which the shares are being transferred. If you are transferring the shares into a DRP account, you must indicate the DRP account # the shares are being transferred to and in the case of a new DRP account, you must provide a DRP enrollment form signed by the transferee. Also, the transferor must sign his/her name exactly as it appears on the certificate or on the DRP account registration. If the certificate or DRP account is registered in more than one name, each person must sign the stock power. Each signature must be guaranteed by a duly authorized officer of a financial institution participating in the Securities Transfer Agent Medallion Program (STAMP). You must present a valid picture ID when signing the stock power. Bank of Hawaii charges a $5 fee for this service.
We strongly recommend you use registered mail or an overnight courier service when sending your certificates to Computershare.
First Class, Registered & Certified Mail
Computershare Trust Company, N.A.
P.O. Box 43078
Providence RI 02940-3078
United States
Overnight Delivery
Computershare Trust Company, N.A.
150 Royall St., Suite 101
Canton, MA 02021
United States
If stock certificates are lost, stolen or destroyed, notify Computershare immediately at 1-888-660-5443; Non-U.S. residents 312-360-5184. You will be required to provide an affidavit of loss (Computershare will provide the form) and will be charged by the surety company an insurance premium equal to 3% of the value of the shares lost, stolen or destroyed.
Investor Center makes enrolling in the Dividend Reinvestment and Stock Purchase Plan (“Plan”) convenient. Be sure to review the prospectus before enrolling. When you enroll in the Plan, your dividends on all your registered shares, whether held physically by you or in book-entry, are reinvested in Bank of Hawaii Corporation stock. Please call Computershare at 1-888-660-5443; Non-U.S. residents 312-360-5184 if you have questions about enrolling online.
Bank of Hawaii Corporation has elected to use the Direct Registration System as its means of recording stock ownership. DRS is share ownership without paper stock certificates. Your shares are held in book-entry form. As the Company’s Transfer Agent, Computershare keeps a record of your shares on the Company’s register of owners. When you transfer or sell DRS shares, the transaction takes place electronically without the movement of physical stock certificates.
Using DRS:
Each time you have a share transaction you are sent a Direct Registration Transaction Advice reporting the number of Bank of Hawaii Corporation’s shares you hold in book-entry form. You are also sent a Transaction Request Form which can be used for sales transactions.
You may convert your Bank of Hawaii Corporation certificated shares to DRS by sending your stock certificate(s) and the completed Transaction Request Form to:
First Class, Registered & Certified Mail
Computershare Trust Company, N.A.
PO Box 505000
Louisville, KY 40233-5000
United StatesOvernight Delivery
Computershare Trust Company, N.A.
462 South 4th Street
Suite 1600
Louisville, KY 40202
United States
Note: Stock Certificates cannot be converted to DRS shares without the receipt of the physical certificate. It is recommended that you use registered mail or an overnight courier.
Complete the Transaction Request Form and mail it to:
First Class, Registered & Certified Mail
Computershare Trust Company, N.A.
PO Box 505000
Louisville, KY 40233-5000
United StatesOvernight Delivery
Computershare Trust Company, N.A.
462 South 4th Street
Suite 1600
Louisville, KY 40202
United States
OR
Sell online after becoming an Investor Center member at www.computershare.com/investor.
OR
Call Computershare’s Shareholder Contact Center at 1-888-660-5443; Non-US residents 312-360-5184 and sell through the automated telephone service (IVR system).
Fees associated with the sale of shares:
$15.00 each transaction plus $0.12 per share. There is an additional $15 fee to speak to a registered broker through the Shareholder Contact Center.
Yes, have your broker request your shares be sent to them through the Depository Trust Company’s Direct Registration Profile System. You will need to supply your broker with a copy of your latest DRS Advice and the following information:
The prevailing fees are set forth below:
Dividend Reinvestment and Direct Registration Sales
$15 each transaction plus $0.12 per share sold
$15 service fee to speak to a registered broker
Duplicate Dividend/Tax Statements No charge for current year
$10.00 for prior years
Photocopies of Paid Checks
$25.00 each
Replacing lost or stolen certificates
3% surety bond plus handling fee based on market value of the shares being replaced
Insufficient funds processing/Return check fee
$25 each
ACH reject fee
$25 each
Wires (U.S.)
$35 each
Copies of cancelled certificates
$25 each
Research for information not housed on Computershare’s recordkeeping system
$25 per hour
Overnight mail request
$20 within the U.S.; $30 International
Rush transfer or certificate replacement
$75 each
Foreign currency wire
$50 each
Foreign currency check
$25 each
If you have any additional questions, please send us a message by completing the contact us form.
Links to other sites are provided as a service to you by Bank of Hawaii. These other sites are neither owned nor maintained by Bank of Hawaii. Bank of Hawaii shall not be responsible for the content and/or accuracy of any information contained in these other sites or for the personal or credit card information you provide to these sites.
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