Hawaii, U.S. Mainland and Canada
Guam and Saipan
In American Samoa
While we do everything possible to ensure that your transactions are safe and tamper-proof, there are a number of steps that you can take to reduce the chance that you’ll be a victim of fraud or electronic theft. We've listed some of them below:
Advance fee fraud is a scheme where victims are conned into paying an “advance fee” in order to “claim” a fictitious winning, inheritance or other large sum of money. Examples of this include a letter stating that you’ve won a lottery in a foreign country. In order to claim the prize, however, the letter instructs you to pay taxes and transfer fees upfront as required by that country’s laws. You pay the fees, but you’re never awarded your prize money.
Another example revolves around selling goods via the Internet – a buyer will send you a realistic looking counterfeit check for over the price of the purchase. The buyer will ask you to send back the difference via a cashier’s check or wire transfer, knowing that the original check is a fake.
If something sounds too good to be true, it is.
This age-old practice takes place when someone wins your confidence through smooth, convincing narratives - typically verbal conversations or written/electronic correspondence. These “con artists” are trained to win your trust in order to extract important information about you, your job, your family and your finances. The information they obtain is then used to commit fraudulent acts.
Be on the alert if the message conveyed tells you any of the following things:
If you receive these instructions - or similar lines from a unfamiliar source, do not act on it and appropriately terminate the correspondence.
Be careful who you give your information to - Do not give out personal information such as your Social Security number, credit card or bank account numbers, check routing codes, or loan numbers over the phone to anyone who has called you, without first confirming who you are speaking to, why they need the information, and that they are who they claim to be.
Your convenient access to a global network of ATMs is a priority at Bank of Hawaii. As part of that ongoing commitment to you, we want to remind you to follow these security tips: