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Mobile Banking

Text Banking

Bank of Hawaii text banking offers customers a fast and convenient way to bank. Retrieve account information, within minutes, on your mobile phone via text message. It’s a service available to all e-Bankoh® customers.*

Text banking is easy. Just send the appropriate command code via text and your request will be completed in a few minutes.

Features

  • Check account balances
  • View transactions on your accounts

Text Banking Commands

Function Command Description
Balance B Summary of available balances for all accounts
History H Summary of recent transactions by account
Command C List of available commands
Help HE Help content
Login L Receive a URL for the Mobile Browser website
Stop S De-activate all text services

Text Command to: 79680


Getting Started

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Accessing and signing on to the mobile site is EASY.

To start using this convenient service, simply enroll your phone or other mobile device via e-Bankoh using a personal computer. Sign on to e-Bankoh and go to the "Customer Service" tab and select the “Manage mobile banking settings” quick link.


Security is a Top Priority

  • Ensuring the security of your personal information is a
    priority to us
  • Your personal information is protected by advanced
    encryption technology to prevent unauthorized access
  • Bank of Hawaii will never transmit your complete
    account numbers
  • Bank of Hawaii account numbers will appear truncated on the screen of your mobile device

*Mobile banking is available to all e-Bankoh Online Banking customers. An internet-enabled device is required to access the e-Bankoh Mobile Banking App and/or Browser.  Text banking supports AT&T, T-Mobile, U.S. Cellular, Sprint, Verizon Wireless, MetroPCS, and Cricket. For more information, text “HELP” to 79680. To opt-out of the program, text “STOP” to 79680 at any time. Message and data rates may apply. Should you encounter difficulties, please contact our 24-Hour Bankoh by Phone customer service center in Hawaii at 643-3888 and in the U.S. Mainland and Canada toll-free at 1-888-643-3888.

You must be enrolled in e-Bankoh Online Banking to access mobile banking. Please contact your carrier for details. Your mobile device must be registered through the Mobile Banking Service enrollment process. Click here for the e-Bankoh Consumer Agreement and Disclosure Statement and here for the Online Privacy Policy.

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