Open BOH app
Select "Cardless Cash" in the menu
Enter withdrawal details
Scan QR code at select ATMs
Transactions are secured by device and mobile banking access controls.
No card means no information can pass through to an illegal skimming device.
Stage your transaction in advance and reduce waiting time at the ATM.
We offer apps for iPhone® and Android™ devices. Install a free Bank of Hawaii app on your iPhone® or Android™ device.*
What is Cardless Cash?
The Cardless Cash Service allows you to use your mobile device to withdraw cash from your checking account linked to a debit card or bankcard at select Bank of Hawaii ATMs.
Is Cardless Cash safe?
By scanning the QR code, there is no risk of ATM skimming devices to capture card data (i.e. card number, expiration date, security code, etc.) and/or cameras to record your PIN.
Cardless Cash can only be used on your device that’s registered for our e-Bankoh Mobile Banking Service. Our BOH Mobile Banking app features industry standard encryption and no personal information is stored in the app or on your device.
Remember that anyone to whom you have given your sign on information or who has registered Touch ID fingerprints on your device will be able to withdraw cash at selected ATMs from your deposit account(s) using Cardless Cash.
How do you get Cardless Cash?
First, you will need to be signed up for the e-Bankoh Online Banking Services.
To get started, please use the following links to enroll:
Hawaii and American Samoa customers: www.boh.com/hawaiienroll
Guam, Saipan and Palau customers: www.boh.com/westpacenroll
Then, you’ll need to download the BOH mobile app from the App Store for iPhones® or the Google Play Store for Android™ devices.
Next, sign into the BOH mobile app using your e-Bankoh Online user name and password. After agreeing to the terms and conditions of the Mobile Agreement, you will be able to use the Cardless Cash service.
Which ATMs offer Cardless Cash?
To find an ATM that offers Cardless Cash, tap the "Find Cardless Cash ATMs" button on the cash withdrawal screen within the BOH mobile app to find ATMs closest to you.
NOTE: You will need to have ‘locations’ turned on, on your mobile device.
What are the benefits of Cardless Cash?
Faster processing – Setup cash withdrawal transaction details in advance before arriving at an ATM. No need to insert your card and enter the PIN.
Secure – Setup transaction details privately without worrying about your card information and PIN being viewed.
Immediate access to withdraw funds – Request a Bankcard or debit card when you open an account at a branch and get immediate access to withdraw cash. You no longer have to wait for the physical card to arrive to use the ATM.
No cards – No need to carry a Bankcard or debit card to use the ATM.
*Mobile banking is free to all e-Bankoh Online Banking customers. An internet-enabled device is required to access the e-Bankoh Mobile Banking App and/or Browser.
You must be enrolled in e-Bankoh Online Banking to access mobile banking. Enrollment in e-Bankoh Bill Pay is required to access any bill payment services on mobile banking. Standard data usage fees apply. Please contact your carrier for details. Your mobile device must be registered through the Mobile Banking Service enrollment process.
iPhone® is a registered trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
AndroidTM is a trademark of Google Inc. Google Play and the Google Play logo are trademarks of Google Inc.
Amazon, Kindle, Kindle Fire, the Amazon Kindle logo and the Kindle Fire logo are trademarks of Amazon.com, Inc. or its affiliates, registered in the U.S. and other countries.
Cardless Cash is a trademark of FIS.
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