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System requirements

What you’ll need

To enjoy the best Bank of Hawaii online banking experience, we recommend keeping your preferred web browser and operating system updated.

e-Bankoh® Online Banking minimum browser requirements for PC and MAC:

OPERATING SYSTEM Apple Safari® Microsoft Internet Explorer® Edge Mozilla Firefox® Google Chrome™
Windows 8.1 11.0 76.0 83.0
Windows 10 83.0 76.0 83.0
Mac OS X 10.15.5 (Catalina™) 13.1.1 77.0 83.0
Mac OS X 10.14 (Mojave™) 13.0.1 76.0 83.0

Note: Cookies and Javascript must be enabled.


e-Bankoh® Online Banking minimum browser requirements for tablet:

OPERATING SYSTEM Apple Safari® Google Chrome™
iOS 13.5 83.0
Android 83.0


Minimum requirements for mobile app:

OPERATING SYSTEM Devices Tested Smartphone Apps Tablet Apps Mobile Web
iOS 10, 11, 12 iPhone X, iPhone XS, iPhone XS Max
Android 8.0 - Oreo Samsung Note 9, Samsung S9, Samsung S9+, Pixel 2XL

Andriod devices running a 4.x OS have not been certified for the supported assistive technology for ADA compatibility. This is due to varying behaviors across devices and screen reader (TalkBack) versions.

Extensions and walkthroughs will not work on Andriod devices running OS 4.x and older. Users must update their OS to 5.x or above to use these features.

iPhone® is a registered trademark of Apple® Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

AndroidTM is a trademark of Google Inc. Google Play and the Google Play logo are trademarks of Google Inc.

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Links to other sites are provided as a service to you by Bank of Hawaii. These other sites are neither owned nor maintained by Bank of Hawaii. Bank of Hawaii shall not be responsible for the content and/or accuracy of any information contained in these other sites or for the personal or credit card information you provide to these sites.