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Bank of Hawaii Warns of Phishing Scam Survey

Monday, February 26, 2007

Honolulu, Hawaii (February 26, 2007) - Bank of Hawaii is warning of a fraudulent  email survey.  The bogus survey asks for feedback on the bank’s service quality and promises a monetary deposit to the recipient’s account.  The recipient is instructed to click on a link which requests personal account and credit card information.  People who receive this email, which is a type of “phishing” fraud, should not respond.

The bank immediately began working to remove the fraudulent website, which originated in China.   Here are some important reminders:

* Bank of Hawaii does not send email to its customers requesting personal I.D. information (SSN, PIN, account numbers, passwords, etc.) 

* Any such request should be viewed as highly suspicious and recipients should not respond or click on any of the links which appear in the email.

* Recipients should confirm the validity of suspicious requests by contacting the company using phone numbers or email addresses that are known to be legitimate.  Do not click on links to reply. 

* Recipients of a suspected fraudulent email can forward it to emailfraud@boh.com

* In the event a recipient mistakenly provided personal information, he or she should immediately contact Bank of Hawaii at: 1-888-643-3888 or email icare@boh.com for staff assistance to help protect their finances.    

For more information on how to protect against identity theft and phishing, visit the Bank of Hawaii website at www.boh.com.