Cookie Policy

The Information We Collect

Cookies
Our web servers automatically collect limited information about your computer configuration and browsing activity when you visit our site. This information includes the browser software that you use, the operating system of your computer, the resolution of your computer monitor, the speed of your Internet connection, the website that referred you to our site and/or the search terms you entered into a search engine to reach our site, etc. We use this information to make our website as useful as we can for as many users as possible.

Your visit to our website also may result in our receipt of personal information and other information about you and your computer, mobile phone, or other device that you have made available to those services, including your geographic location, and/or information about your contacts on those services. Our servers may also automatically collect information about you, your online behavior and your computer, mobile phone, or other device. The types of information that our servers may collect can include, but are not limited to, the make, model, settings, specifications, and geographic location of you and/or your computer, mobile or other device, as well as date/time stamp, IP address, pages visited, time of visits, content viewed, ads viewed, the site(s), application(s), destination(s), and/or service(s) you arrived from, and other clickstream data.

How We Use Cookies

Our primary goal in using cookies when you visit our website is to provide you the functionality and services that you need to have a meaningful and customized experience while using the site features.

Cookies on our site may specifically be used to:

• Make the user experience more customer-friendly;
• Develop new and improved products, services, and marketing;
• Generate site analytics that improve our site layout, content, product offerings and services;
• Match personal data collected here with data about you that we collect through other sources; and/or
• Comply with legal requirements.

Online Tracking and Online Advertising

Bank of Hawaii Corporation uses cookies to store customer preference information on the use of our site and to facilitate access to restricted web pages during a single online session. A session cookie is used to authenticate your login information. This includes accessing our systems via a desktop PC, a laptop, tablets and mobile devices.

In order to enjoy the full experience and access all features of our website, we encourage you to enable cookies in your browser. Some browsers allow you to reject cookies; however, if you set your browser to reject cookies, you may find that you are unable to conduct your online transactions with us. If you choose to NOT accept cookies while accessing web pages on the Internet, we suggest that you enable acceptance of cookies when you are logged onto your online session with Bank of Hawaii Corporation. For instructions on enabling and disabling cookies, refer to your web browser’s security settings.

We use cookies to evaluate our website and to track advertising campaigns from banner ads, opt-in emails and through third party advertising services. These cookies and tracking pixels (also known as web beacons, action tags, floodlight tags, or transparent GIF files) contain an ID number that allows us to track the pages you’ve visited within our website. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns to help us improve the organization of our site and to understand, for example, the effectiveness of our advertising and marketing campaigns. These cookies also allow us to present ads to you on third party sites on Bank of Hawaii Corporation products you may be interested in. The tags are industry-standard technology and are anonymous. No personal information is stored on these cookies or web pixels. Any company we use may not use these cookies for their own purposes or share the information in accordance with the contracts they have signed.

Bank of Hawaii Corporation uses the services of Google Analytics® and Adobe® Analytics to track and report on advertising and marketing on this site and from third party websites.

If you would like more information about Google Analytics and Adobe Analytics information gathering practices, privacy policy and “opt out” procedures, please visit their websites.

To gain more understanding about cookie categories used on boh.com as well as the option to enable or disable, please visit our Privacy Preference Center by clicking on the button below.

Cookie Settings

How We Respond to Do Not Track Signals

Some internet browsers have "Do Not Track" features, which can send a signal or preference (the "DNT signal") to the websites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, nor a common definition of "tracking", we do not currently respond to DNT signals on boh.com.