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Hawaii & American Samoa
1-888-643-3888

Guam & Saipan
1-877-553-2424

Palau
1-680-488-3338

WE'RE ALWAYS OPEN

1-888-643-3888

Call toll-free, 24x7

Customer Service

Change or update your accounts

Change your e-Bankoh Business account

Need to add / remove accounts or add / cancel Bill Pay?

Choose one of the following businesss customer types below to download a print and fill form:

If you are a Sole Proprietor with a SSN# instead of a TIN# - contact our 24 hour Call Center at 888-643-3888, option 4,2.

Update your address

Use any of the following methods to change your address.

e-Bankoh users:

All other users:

  • Download the form to print or
  • Call our 24 / 7 Customer Service Center at 1-888-643-3888 or
  • Locate a Branch

Update your phone number or email address

e-Bankoh users:

  • Login to e-Bankoh and select "Manage contact information" within the Customer Service Tab.

All other users:

Update your email address by calling our 24 / 7 Customer Service Center at 1-888-643-3888.