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Hawaii & American Samoa
1-888-643-3888

Guam & Saipan
1-877-553-2424

Palau
1-680-488-3338

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1-888-643-3888

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Customer Service

Mailing of Information Tax Forms

In accordance with Federal tax guidelines, Bank of Hawaii will mail applicable information tax forms (e.g. IRS Form 1099-INT) no later than January 31 of the following calendar year. If you do not receive your information tax form by February 14, please call us to speak to a customer service representative.

Hawaii:
1-888-643-3888
1-888-643-9888 (TTY)

American Samoa:
1-888-643-3888

Guam/Saipan/Palau:
1-877-553-2424

Tax Form Description
1098 Amount of interest paid on loan secured by real estate. Forms are mailed by January 31 of the following calendar year.
1099-INT Interest income an account holder has been paid equaling a combined total of $10.00 or more on interest-bearing accounts and U.S. Savings Bond redemptions. Forms are mailed by January 31 of the following calendar year.