call

Hawaii & American Samoa
1-888-643-3888

Guam & Saipan
1-877-553-2424

Palau
1-680-488-3338

WE'RE ALWAYS OPEN

1-888-643-3888

Call toll-free, 24x7

Customer Service

Account Support

Access your account activity

Use any of the following methods to access your account activity.

e-Bankoh users:

All other users:

  • Call our 24 / 7 Customer Service Center at 1-888-643-3888

Automatically pay your utility bills

Use any of the following methods to automatically pay your utility bills.

Bankoh by Phone Business Application & Agreement

Apply for Bankoh by Phone for Business.

  • Download the application to print or
  • Call our 24 / 7 Customer Service Center at 1-888-643-3888 or
  • Locate a branch

Cancel an automatic payment

Use any of the following methods to cancel an automatic payment:

  • Download the form to print or
  • Call our 24 / 7 Customer Service Center at 1-888-643-3888 or
  • Locate a Branch

Check your account balance

Use any of the following methods to check your account balance.

e-Bankoh users:

All other users

  • Call our 24 x 7 Customer Service Center at 1-888-643-3888 or
  • Locate a Branch

Fee and rate information

Use any of the following methods get fee and rate information.

  • Call our 24 / 7 Customer Service Center at 1-888-643-3888 or
  • Locate a Branch

Routing Number Information

Bank of Hawaii routing number information can be found below

Domestic Wires International Wires (SWIFT Code)

All Bank of Hawaii Branches

121301028 All Bank of Hawaii Branches BOHIUS77
Electronic Debits / ACH
State of Hawaii Branches 121301028
Guam & Saipan Branches 121405018
American Samoa 121404006

The sample graphic below shows where the Bank of Hawaii routing number can also be found on your checks.

Reordering Checks

If you need to reorder personal or business checks, you can do it quickly and securely online. For your security, if your name or address has changed from your last order, please visit any branch location or call our Customer Service Center at 1-888-643-3888.

If your last order was not placed within the past 48 months, please stop by one of our many branches to place a reorder.

hawaii museum art reorder checks

Report an unauthorized transaction

Use any of the following methods to report an unauthorized transaction.

  • Download the form to print or
  • Call our 24 / 7 Call Center at 1-888-643-3888 or
  • Locate a Branch

Tax form information

Call our 24 / 7 Customer Service Center at 1-888-643-3888 for your 1098 and 1099-INT tax form information.

Set up or Cancel Automatic Loan Payments

Use any of the following methods to automatically pay your loans.

e-Bankoh users:

All other users:

  • Download the form to print or
  • Call our 24 / 7 Customer Service Center at 1-888-643-3888 or
  • Locate a Branch

Transfer money between your accounts

Automatically transfer money between your Bank of Hawaii accounts.

e-Bankoh users:

All other users:

Verify if your check has cleared

Use any of the following methods to view your cleared checks.

e-Bankoh users:

All other users:

  • Complete our online request form: Personal | Business or
  • Call our 24 / 7 Customer Service Center at 1-888-643-3888 or
  • Locate a Branch

View or order monthly statements

Use any of the following methods to view or order your monthly statements.

e-Bankoh users

All other users:

  • Complete our online request form: Personal | Business or
  • Call our 24 / 7 Customer Service Center at 1-888-643-3888 or
  • Locate a Branch
e-Bankoh Sign On Help