COVID-19 Updates and Resources
Weathering the storm, together.
We’re here to help
As the COVID-19 outbreak continues to affect Hawaii, and the world, many in our local community are experiencing financial hardship. Bank of Hawaii is committed to helping both individuals and businesses.
To assist you in keeping track of the various restrictions and orders due to COVID-19, we’ve created a guide to help you. Click here.
Business Customer
We know you are busy not only managing your business, but also concerned about your employees during this difficult time. Bank of Hawaii is here to help your business.
- Paycheck Protection Program
- Coronavirus Aid, Relief and Economic Security - CARES Act
Individual Customer
The emergency loan forbearance and extension program ends, effective December 15, 2020.
If you need assistance with your mortgage or home equity line of credit, please call us at:
- (808) 694-7297 or toll-free at 1-877-926-7297
- For Guam, Saipan and Palau: (671) 479-3700
- Palau customers may also call: (680) 488-6975
If you need assistance with your personal loan or auto loan, please call us at:
- (808) 694-1500 or toll-free 1-800-888-9275
- For Guam, Saipan and Palau: (671) 479-3700
- Palau customers may also use: (680) 488-6975
Availability of Banking Services
Our branches are open.
We have 43 branches open and available for your in-branch banking needs. We’re also reserving the first hour of the day to serve our kūpuna (65 years and older) and those at-risk, as well as their caregivers or family members.
Your deposits are federally insured at Bank of Hawaii
How to be Financially Ready for the Unexpected
No matter who you are, life has a way of surprising with the unexpected. While you can’t always prevent unfortunate (and expensive) incidents from occurring, there are a few common-sense steps you can take to protect yourself ahead of time. Should a disaster happen, the right plans can help to shrink financial burdens and minimize the disruption to your life.
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