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COVID-19 Updates and Resources

Weathering the storm, together.

We’re here to help

As the COVID-19 outbreak continues to affect Hawaii, and the world, many in our local community are experiencing financial hardship. Bank of Hawaii is committed to helping both individuals and businesses. 

Individual Customers

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We have initiated two financial assistance programs to help Bank of Hawaii loan customers who may be struggling with their mortgage, personal, or automobile loan, or home equity line of credit.

  • Forbearance Program
  • Extension Program

Business Customers

woman working at her desk

We know you are busy not only managing your business, but also concerned about your employees during this difficult time. Bank of Hawaii is here to help your business.

  • Paycheck Protection Program
  • Coronavirus Aid, Relief and Economic Security - CARES Act
  • Economic Injury Disaster Loan Program

A letter from our CEO, Peter Ho


For nearly 125 years, Bank of Hawaii has been committed to the safety and security of Hawaii. Today, as we face uncertainty about COVID-19, that commitment has never been stronger.

As we navigate this unprecedented situation, I wanted to personally share more about what we’re doing to respond to the ongoing COVID-19 pandemic. 

Keep reading

Availability of Banking Services

Our branches are open.

We have 30 branches open and available for your in-branch banking needs. We’re also reserving the first hour of the day to serve our kūpuna (65 years and older) and those at-risk, as well as their caregivers or family members.

Read more

main branch interior

Your deposits are federally insured at Bank of Hawaii

Frequently Asked Questions

Answers to your COVID-19 related questions

Remote Banking Options

Get access to banking services 24/7

Financial Tips & Security

Getting safely prepared for remote banking

Health Tips & Resources

Preventive tips to minimize your risk

How to be Financially Ready for the Unexpected

No matter who you are, life has a way of surprising with the unexpected. While you can’t always prevent unfortunate (and expensive) incidents from occurring, there are a few common-sense steps you can take to protect yourself ahead of time. Should a disaster happen, the right plans can help to shrink financial burdens and minimize the disruption to your life.

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Bank of Hawaii News

Read more news releases related to COVID-19

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