Step Up to Excellence


Do you know an outstanding Bank of Hawaii employee who made a difference in serving you as our customer and/or by providing exceptional community service? If so, we would like to hear about it. By completing the “Step Up To Excellence” recognition form below, you will be helping Bank of Hawaii acknowledge employees who deliver exceptional service or make an impact in the community.

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If the employee is from our Call Center, please enter Call Center as the employee's last name
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Please select the Branch of the employee you would like to recognize. If this employee is not at a Branch, please select "Other Department" and include the department name.


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  • Why did you nominate this employee?
  • How did this employee exemplify Excellence?
  • What specifically did this employee do? Please provide at least one specific example of your exceptional experience with this employee.
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Please note that the information provided in this form will NOT be used for marketing purposes. We will contact you only if we need to verify the information you submitted.

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TTY/TDD
1-888-643-9888

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1-888-455-5330

Bank of Hawaii
Hawaiian Airlines®
Consumer Credit Card
1-866-250-2883

Bank of Hawaii
Hawaiian Airlines®
Business Credit Card
1-866-686-5229